Top 9 Best Conference Call Services for Businesses in 2025

Conference calling remains a vital tool for modern business communication, enabling teams to collaborate quickly and efficiently regardless of location. Whether you manage a remote team, coordinate with international clients, or host webinars, choosing the right conference call service is essential.

In this guide, we break down the best conference call services, comparing features, pricing, pros and cons, and ideal use cases to help you find the right solution for your needs.

What Is a Conference Call Service?

A conference call service allows multiple participants to connect via audio, video, or web conferencing. These services streamline communication, enhance collaboration, and are often loaded with productivity features like screen sharing, call recording, and integrations with tools like Slack or Outlook.

Types of Web Conferencing Services

1. Reservationless Conference Calling

   • On-demand conferencing available anytime

   • No need for scheduling in advance

2. Operator-Assisted Conference Calling

   • Offers personalized support for scheduling, call management

   • Includes live greetings, transcription, and recordings

Conference Call Pricing Models

• Pay-Per-Call: Charges based on usage

• Monthly Subscription: Flat monthly fee (ranges from free to $50/month)

• Freemium Models: Free basic plans with optional upgrades

Key Features to Look For

• Unlimited or scalable participant support

• HD video and crystal-clear audio

• Mobile and desktop apps

• Security features (encryption, authentication)

• Easy-to-use interface for non-technical users

• Cloud recording and transcription

Best Conference Call Services

#1) UberConference

Small to large companies and freelancers will like it the most.

Best For: Freelancers, startups, and small to large teams
Pricing:

• Free Plan

• Business: $15/month or $120/year per user

Key Features:

• Free group calls

• Call recording, screen sharing

• International calling & hold music customization

• Powerful noise-canceling controls

• iOS & Android apps

Cons:

• No support for video conferencing

UberConference gives you a lot of options for how to use conference calls. It lets you make free group calls. You can share documents, record calls for free, get analytics, and make foreign calls with it. You can choose the music to play while you wait.

#2) FreeConference.com

It works best for small and medium-sized businesses.

You can use FreeConference.com to make free conference calls, hold online meetings, and work together. It gives you HD sound, video, and a screen. There is free conference calling, video conferencing, web conferencing, dedicated dial-in numbers, and conference talks that can be recorded.

Best For: Small to mid-sized businesses
Pricing:

• Free unlimited audio calls

• Starter: $9.99/month

• Pro: $34.99/month

Key Features:

• Screen sharing, HD audio & video

• Toll-free & dedicated dial-ins

• Smart summaries, auto-transcriptions

• Online notepad for collaboration

Cons:

• Free version limits online meetings to 5 participants

#3) FreeConferenceCall.com

This is the best for small to big businesses.

Best For: Small to enterprise-level businesses
Pricing:

• Free base plan

• Business & Enterprise options

• StartMeeting: $6.95/user/month

Key Features:

• Support for up to 1,000 participants

• Integration with Dropbox, Slack

• Meeting wall, video, screen sharing

• Mobile apps & global dial-in numbers

Cons:

• Limited cloud storage for recordings

FreeConferenceCall.com is a tool for meeting and working together. It can be used for online meetings, audio conferencing, meeting walls, video conferencing, screen sharing, and more. Apps like Dropbox and Slack can be linked to it. After every meeting, you’ll get a complete call record.

#4) GoToMeeting

Small to large companies and freelancers will like it the most.

With GoToMeeting, you can set up the meeting from anywhere and at any time. Microsoft Office, email, and instant chat tools can all be linked to it. You won’t need any PINs or passes to join the call. It comes with built-in sound and a toll-free number.

Best For: Remote teams, freelancers, and large organizations
Pricing (annual billing):

• Starter: $19/month

• Pro: $29/month

• Plus: $49/month

Key Features:

• HD video conferencing

• “Call Me” feature (no PINs required)

• Works on PC, Mac, Linux, mobile

• Virtual whiteboard & drawing tools

Cons:

• Fewer advanced meeting features in lower-tier plans

#5) FreeConferenceCalling.com

This is the best for small to big businesses.

You can hold conference calls with up to 1000 people using FreeConferenceCalling.com. It’s one of the best free options for group calls. It has a call manager, settings on the dial pad, and free call recordings.

Best For: Teams needing large participant capacity
Pricing:

• Free (charges may apply for long-distance dialing)

Key Features:

• Supports up to 1,000 participants

• Online dashboard & detailed reporting

• Free call recording

• Dial pad controls & call manager

Cons:

• Reported issues with video quality

#6) Google Hangouts

Small to large companies and freelancers will like it the most.

Google Hangouts is a way for people to talk to each other. It can be used for VoIP, video chat, and texting. This tool for video chatting can be set up in seconds.

Best For: Google Workspace users, SMBs, freelancers
Pricing:

• Free basic plan

• Essentials: $6/user/month

• Business: $12/user/month

• Enterprise: $25/user/month

Key Features:

• Free video calls for up to 10 users

• Cross-device support

• Seamless integration with Gmail, Google Calendar

• Connects with Slack, Zendesk

Cons:

• Google account required

#7) Skype

Small to large companies and freelancers will like it the most.

Skype is a chat app that can also be used for online calls, video calls, and calling mobile phones in other countries. For businesses, it has tools like meeting recording and setting up meetings with Outlook. Platforms like Windows and mac and Linux can use it.

Best For: Teams familiar with Microsoft tools
Pricing:

• Free for most features

• International calling: from $2.99/month

Key Features:

• Supports up to 250 participants

• Screen sharing & live subtitles

• Office 365 integration

• Compatible with Windows, Mac, Linux

Cons:

• Requires internet access

• Limited business-specific tools

#8) Tokbox

This is the best for small to big businesses.

Tokbox is an app for texting, voice calls, and video chat. You can use it on your computer, your phone, or the web. It’s used in many fields, such as healthcare, education, finance, field services, and more.

Best For: Industry-specific integrations (healthcare, finance, education)
Pricing:

• Starts at $9.99/month

• Free trial available

Key Features:

• Real-time video chat and broadcasting

• Screen sharing, SIP interconnect

• Recording and cloud storage

• Mobile & web support

Cons:

• No unlimited calling feature

#9) 8×8

This is the best for small to large businesses.

8×8 provides a scalable and trustworthy video conferencing solution, ideal for businesses of all sizes. The system makes it possible for up to 500 people to participate in high-definition videoconferencing. Each participant can also change their background by choosing a picture or making their surroundings less clear.

Best For: Scalable enterprise-level video conferencing
Pricing:

• Express: $15/user/month

• X2: $24/user/month (up to 500 participants)

• X4: Includes all advanced features

Key Features:

• HD conferencing for up to 500 users

• Cloud recording, background blur

• Mobile browser support

• End-to-end encryption

• Advanced collaboration tools

Cons:

• UI could be more intuitive

Conference Call Services Comparison Table (2025)

Final Thoughts: Which Conference Call Platform Is Right for You?

Here’s a quick summary of the top choices:

• Best for Business Collaboration: GoToMeeting, 8×8, FreeConferenceCall

• Best for Small Teams & Freelancers: UberConference, FreeConference, Skype

• Best Free Option with Global Access: FreeConferenceCalling, Google Hangouts

• Best for Custom Integrations: Tokbox

Choosing the right conference call solution depends on your team size, budget, feature needs, and preferred integrations. With the options above, businesses of any size can find a reliable, secure, and feature-rich communication platform to stay connected in 2025 and beyond.