Top 12 Best Remote Access Software

Remote work, IT support, and cross-device collaboration have surged in recent years, making remote access software a crucial tool for individuals and businesses alike. As of 2025, choosing the right software is about more than just connecting to another computer, it’s about security, speed, usability, and integrations.

This guide reviews the top 12 remote desktop software solutions for 2025, compares features, and explains which tools fit different needs from casual users to enterprise IT teams.

What Is Remote Access Software?

Remote access software allows users to connect to, control, and monitor computers or devices from a distance, often over the internet. These tools are commonly used for:

• IT troubleshooting and support

• Accessing work PCs from home or mobile devices

• Collaborating on files in real-time

• Managing multiple systems remotely

Modern remote access software often includes file transfer, multi-monitor support, voice/video chat, and enhanced security features.

How Remote Access Software Works

When a user initiates a remote session:

1. The client software sends a connection request to the host computer.

2. The host verifies credentials and grants access.

3. The user can now view and control the host system as if they were physically present.

Advanced features in 2025 also include:

• Multi-session support

• Unattended access

• Remote printing and clipboard sharing

• Augmented reality support for industrial troubleshooting

Expert insight: Reliable remote access depends on low-latency connections and strong encryption without these, sessions can be sluggish and insecure.

Key Features to Consider in 2025

When evaluating remote access tools, consider the following:

• Security: AES-256 encryption, two-factor authentication, and access control

• Cross-Platform Support: Windows, macOS, Linux, iOS, and Android compatibility

• File & Clipboard Transfer: Seamless sharing between devices

• Unattended Access: Ability to connect without requiring someone on the host machine

• Session Recording & Logging: Useful for IT compliance and auditing

• Integration with Productivity Tools: Slack, Google Workspace, Jira, etc.

Top 12 Best Remote Access Software (2025)

1. Splashtop Business Access – Best for Small Teams

• Access Windows and Mac PCs from any device

• Multi-monitor support and high-definition streaming

• Centralized user management

Why it stands out: Affordable, easy-to-set-up solution for SMBs and freelancers needing cross-device access.

2. ConnectWise Control – Best for IT Support Teams

• Enterprise-grade remote support with VoIP, live camera access, and AR troubleshooting

• Flexible deployment: cloud or on-premise

• Multi-session handling for simultaneous connections

Ideal for: IT teams and MSPs that require robust security and advanced collaboration tools.

3. TeamViewer – Best for Cross-Platform Use

• Supports Windows, macOS, Linux, iOS, and Android

• File transfer, remote printing, and chat built-in

• End-to-end AES-256 encryption and two-factor authentication

Expert insight: Free for personal use, but heavy users will need a paid plan. Great for individual users and casual IT support.

4. RemotePC – Best Value for Remote File Management

• Drag-and-drop file transfers between devices

• Remote audio, whiteboard collaboration, and printing

• Flexible pricing starting at $29.62/year

Recommended for: Users who prioritize file management and cost-effectiveness.

5. ISL Online – Best for Enterprise Customization

• Supports multiple platforms and devices

• Granular access permissions and advanced authentication

• Cloud and on-premise deployment

Why choose it: High-end security and customization for enterprises with multiple IT admins.

6. Zoho Assist – Best Cloud-Based Support

• Unattended access and live support in one platform

• Integrates with Google Workspace, Jira, Slack, and 45+ apps

• AR Remote Assistance for complex real-world troubleshooting

Best for: Businesses focusing on remote customer support and hybrid workforce solutions.

7. AnyDesk – Best Lightweight Remote Access

• Fast, low-latency connections with mobile support

• Voice/video transmission, screen recording, and whiteboard

• Built-in VPN and AES-256 encryption

Expert take: Ideal for users needing high-speed access with strong security on multiple devices.

8. Chrome Remote Desktop – Best Free and Simple Option

• Access devices via Chrome browser or mobile apps

• Secure HTTPS connections with PIN protection

• Limited advanced features (no file transfer or remote printing)

Best for: Beginners and casual users who want quick setup without extra software.

9. Parallels Access – Best for Mobile-First Users

• Optimized for smartphones and tablets

• Intuitive mobile controls for easy file access and management

• SSL security and AES-256 encryption

Best for: Mobile professionals who need on-the-go access to desktops.

10. Freshdesk Remote Support – Best for Customer Service Teams

• AI-powered ticketing and workflow automation

• Multi-channel communication: web, mobile, WhatsApp

• Collaboration features and task assignment

Best for: Support teams looking to combine remote access with helpdesk automation.

11. VNC Connect – Best for Security-Conscious Users

• AES-256 session encryption and multi-factor authentication

• Direct or cloud-based connections

• Pre-installed or on-demand client deployment

Recommended for: Businesses and IT admins who prioritize security and flexible connectivity.

12. Microsoft Remote Desktop – Best for Native Windows Integration

• Built-in RDP client for Windows Pro editions

• Access Windows PCs from macOS, iOS, Android

• Requires port forwarding for internet connections

Expert insight: Best for users within a Windows ecosystem, but setup can be more technical than cloud-based solutions.

Comparison Table: Key Features (2025)

Expert Insights (2025)

• Hybrid Work Reality: Most professionals now need both cloud and on-premise access to ensure flexibility.

• Security is critical: Tools with AES-256 encryption, multi-factor authentication, and session logging protect sensitive company data.

• Performance matters: Low-latency software like AnyDesk and Splashtop outperform browser-based solutions for graphics-heavy applications.

• Integration with productivity apps enhances efficiency, especially for IT and support teams managing multiple clients.

Conclusion

In 2025, the best remote access software depends on your use case:

• Casual users: Chrome Remote Desktop or TeamViewer (free version)

• Mobile-first professionals: Parallels Access or AnyDesk

• IT and support teams: ConnectWise Control, Zoho Assist, or ISL Online

• Windows-centric environments: Microsoft Remote Desktop

By evaluating security, platform compatibility, and feature set, you can choose a remote access solution that meets your needs, whether for work, support, or personal convenience.